Privacy policy

At [Pawzie store], your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our store, use our website, or interact with us in any way. By using our services, you agree to the practices described below.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

  • Pet information (name, breed, age, medical needs, etc., if voluntarily shared)

B. Automatically Collected Information (for websites or online stores)

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interactions with our site

  • Cookies and tracking technologies (see section 8)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage appointments or pet services (grooming, training, veterinary partners)

  • Send receipts, confirmations, and updates

  • Improve our products, services, and website

  • Send promotional emails or newsletters (you may unsubscribe anytime)

  • Prevent fraud and enhance security

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your information. We only share information with:

A. Service Providers

Trusted partners who help us operate our business, such as:

  • Payment processors

  • Shipping and delivery companies

  • Email or marketing platforms

  • Website hosting providers

B. Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Respond to government or regulatory requests

  • Protect our rights, safety, or customers

4. Marketing Communications

With your permission, we may use your email or phone number to send:

  • Promotions

  • Discounts

  • Product announcements

  • Pet-care tips

You may opt out at any time by clicking “unsubscribe” in emails or contacting us directly.

5. Data Security

We take reasonable technical and administrative measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of transmission over the internet is 100% secure.