Shipping policy

Shipping Policy – [Pawzie store]

Thank you for shopping with [Pawzie store]. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.


1. Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after business hours will be processed the next business day.

  • During high-volume periods (holidays, promotions), processing may take longer.


2. Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping

  • Delivery typically within 3–7 business days.

Expedited Shipping (if available)

  • Delivery typically within 1–3 business days.

  • Additional fees apply.

Local Delivery or Curbside Pickup (optional section)

  • Offered within [X miles/km] of our store.

  • Delivery times vary; customers will receive a confirmation once the order is on the way.

  • Curbside pickup orders are usually ready in [1–24 hours].

Note: Delivery times are estimates and may vary based on carrier delays, weather, or circumstances beyond our control.


3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight

  • Package dimensions

  • Destination

  • Shipping method selected

Free shipping may be available for orders over [$X] (optional).


4. Shipping Restrictions

  • Live animals cannot be shipped and are available for in-store pickup only.

  • Certain items (aerosols, liquids, oversized items) may have restrictions based on carrier or regional regulations.

  • We currently ship to [list of countries or “domestic U.S. only”].


5. Order Tracking

Once your order has shipped:

  • You will receive an email with a tracking number.

  • Tracking updates may take up to 24 hours to appear.